About This Policy
Aura Jewels Pvt. Ltd. (“Aura Jewels”, “we”, “us” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain and protect personal data when you visit or interact with our website and related services.
Our processing practices are governed by applicable Indian laws, including the Digital Personal Data Protection Act, 2023, applicable provisions of the Digital Personal Data Protection Rules, 2025, the Information Technology Act, 2000, applicable rules and regulations, and applicable CERT-In directions.
By using this website, you acknowledge this Privacy Policy and Legal Disclaimer.
Information We Collect
We may collect:
- Name, email address, telephone number and address;
- Company, designation and enquiry details;
- Website usage information, cookies and technical/security logs.
Providing personal information is generally voluntary; however, certain services or requests may not be available without required information.
How We Use Personal Data
We may use personal data to:
- Respond to enquiries and requests;
- Provide products, services and information;
- Process business or employment-related requests;
- Comply with legal, regulatory and governmental requirements; and
- Establish, exercise or defend legal claims.
Where required by law, we will obtain consent or rely on another lawful basis for processing.
Sharing of Personal Data
Aura Jewels does not sell or rent personal data.
We may share information, where necessary, with:
- Authorised service providers and technology partners;
- Professional advisers, auditors and consultants;
- Government, regulatory, judicial or law-enforcement authorities where legally required; and
- Parties involved in lawful corporate transactions.
Service providers handling personal data are expected to maintain appropriate confidentiality and security safeguards.
International Data Processing
Personal data may be processed or stored outside India through authorised service providers where permitted by applicable law. Appropriate contractual, technical and organisational safeguards will be applied as required.
Cookies
Our website may use cookies and similar technologies for essential functionality, security, preferences and analytics.
Where consent is required, appropriate consent mechanisms will be used. You may disable cookies through your browser, although certain website functions may then be affected.
Data Retention
We retain personal data only for as long as reasonably necessary for the relevant purpose or as required by applicable law.
When no longer required, information will be securely deleted, destroyed or anonymised, subject to legal and regulatory retention requirements.
Security
Aura Jewels maintains reasonable technical and organisational security measures, including access controls, secure communications, network security, backups, monitoring and other appropriate safeguards.
However, no electronic system or Internet transmission can be guaranteed to be completely secure.
Data Breach & CERT-In
Aura Jewels maintains procedures to identify, manage and respond to cybersecurity and personal data incidents.
Where applicable, security incidents will be reported to competent authorities, including CERT-In, within the timelines prescribed by law.
Applicable ICT logs and security records will be maintained in accordance with prevailing CERT-In requirements.
Your Privacy Rights
Subject to applicable law, you may have rights to:
- Obtain information about processing of your personal data;
- Raise a privacy-related grievance.
Requests may be subject to reasonable identity verification and applicable legal limitations.
Grievance Officer & Privacy Contact
Data Protection / Privacy Contact
Email: admin@aurajewels.co.in
Telephone: +91 22-40271111
Grievance Officer / CERT-In Point of Contact
Email: secretarial@aurajewels.co.in
Telephone: +91 22-40271111
Address:
Aura Jewels Pvt. Ltd.
Plot No. D-11/2, Cross Road No. 21,
MIDC, Marol Industrial Area,
Opp. Passport Office, Andheri (East),
Mumbai – 400093, Maharashtra, India.
Legal Disclaimer
The information provided on this website is for general informational purposes. Aura Jewels takes reasonable care to maintain accurate and secure website content but does not guarantee that the information is complete, current, error-free, uninterrupted or free from harmful components.
Users are responsible for evaluating the accuracy and suitability of information available on this website.
Third-party websites linked from our website are governed by their respective privacy policies and terms. Aura Jewels is not responsible for their content, security or privacy practices.
Intellectual Property
All logos, trademarks, photographs, designs, text, graphics, slogans and other content on this website are owned by or licensed to Aura Jewels and are protected under applicable intellectual property laws.
Unauthorised copying, reproduction, distribution, modification or commercial use is prohibited without prior written permission.
Email Disclaimer
Emails and attachments sent by Aura Jewels may contain confidential or privileged information and are intended only for the recipient.
If received in error, please notify the sender and delete the email. Unauthorised copying, disclosure or distribution is prohibited.
Aura Jewels takes reasonable precautions but cannot guarantee that electronic communications are completely secure or free from malware.
Governing Law
This Privacy Policy and Legal Disclaimer are governed by the laws of India.
Subject to applicable law, disputes shall be subject to the jurisdiction of the competent courts in Mumbai, Maharashtra, India.
Changes to This Policy
Aura Jewels may update this Privacy Policy from time to time to reflect changes in law, technology, business practices or security requirements.
The latest version will always be published at:
www.aurajewels.co.in/privacy-policy
© Aura Jewels Pvt. Ltd. All Rights Reserved.